WareHub

v2.6 • Production UI

Warehouse Rent Management System — Tenant • Admin • Support workspaces

Tenant Portal
Admin Console
Support Desk

Tenant Portal

Welcome back, Madhubala 👋

Here's a quick look at your warehouse, rent and tickets.

Rent for May 2026 is due in 3 days
₹ 48,500 due by 12 May 2026. Pay before due date to avoid 2% late fee.
Current Rent
₹48,500
Due May 12, 2026
Outstanding
₹0
All clear, no dues
Lease ends in
187 days
Expires Nov 12, 2026
Active Tickets
1 / 12
1 in progress

Your Warehouse

Active Lease
Unit Number
B-204
Block B • 2nd Floor
Unit Size
2,400 sq.ft
Climate-controlled
Monthly Rent
₹48,500
+ ₹2,000 maintenance
Lease progress
61% completed • 187 days left
Started Nov 12, 2025 Ends Nov 12, 2026

Quick Actions

Recent Activity

Payment of ₹48,500 received for April 2026
Apr 8, 2026 • Ref: TXN-23488101 • via IMPS
Support team replied on ticket #TKT-1042
Apr 6, 2026 • Maintenance: roller door noise
In Progress
Reminder — May 2026 rent due in 3 days
May 9, 2026 • Sent via Email + SMS
Reminder
Agreement amendment v1.2 uploaded to your account
Mar 22, 2026 • Late fee policy updated

Tenant Portal

Rent & Payments

Paid YTD
₹2,42,500
5 months • Jan–Apr
Outstanding
₹0
No overdue dues
Late fees paid
₹0
Always on-time
Avg. Payment Time
3.2 days early
Reliable payer

Rent Ledger — Last 12 months

FY 2025-26
Month Due Date Paid On Method Reference No. Amount Status Receipt
May 2026 May 12, 2026 — — — ₹48,500 ● Pending
Apr 2026 Apr 12, 2026 Apr 8, 2026 IMPS TXN-23488101 ₹48,500 ● Paid
Mar 2026 Mar 12, 2026 Mar 10, 2026 NEFT TXN-23311880 ₹48,500 ● Paid
Feb 2026 Feb 12, 2026 Feb 11, 2026 Manual MNL-1129 ₹48,500 ● Paid
Jan 2026 Jan 12, 2026 Jan 9, 2026 RTGS TXN-22899141 ₹48,500 ● Paid
Dec 2025 Dec 12, 2025 Dec 10, 2025 IMPS TXN-22411077 ₹48,500 ● Paid
Tenant Portal Rent & Payments Make Payment

Make a Payment

Tax invoice INV-RG204-MAY26 • Generated May 1, 2026 • Period 01–31 May 2026

RBI-licensed gateway 256-bit TLS
1
Step 1
Review Bill
2
Active
Choose Payment Method
3
Step 3
Authorize & Confirm
4
Step 4
Receipt
Tax Invoice
INV-RG204-MAY26
Due Date
May 12, 2026
3 days remaining
Billed To
TMT Steels Pvt Ltd
Plot 14, Industrial Area, MIDC,
Mumbai – 400072
GSTIN: 27AAACR1234R1ZV
Billed From
WareHub Storage Pvt Ltd
Block-B, Phase II, Bhiwandi Logistics Park,
Bhiwandi – 421302
GSTIN: 27AABCW9988P1ZQ
Description HSN/SAC Qty Rate Amount
Warehouse Rent — May 2026
Unit B-204 • 2,400 sq.ft • Climate-controlled
 997212 1 mo ₹48,500.00 ₹48,500.00
Common Area Maintenance
Security, housekeeping, lighting, fire safety
 998599 1 mo ₹2,000.00 ₹2,000.00
Sub-total₹50,500.00
CGST @ 9%₹4,545.00
SGST @ 9%₹4,545.00
Late fee— Nil —
Grand Total Payable ₹59,590.00
Pay 3 months in advance and get 2% off. Save ₹3,575 by pre-paying May, Jun & Jul together.

Choose Payment Method

All transactions are processed via Razorpay (RBI-licensed, PA-PG approved).

0% gateway charges
Pay with UPI
Scan the QR or send to our verified UPI ID. Auto-reconciled in <30 seconds.
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UPI
QR refreshes every 5 minutes
Or send to UPI ID
warehub.rg204@hdfcbank
Or open your UPI app
Payment Status
3
4
Initiated
Awaiting Auth
Bank Approval
Settled
Tokenized
You're paying
₹59,590.00
May 2026 rent + maintenance + GST
Sub-total₹50,500.00
CGST 9%₹4,545.00
SGST 9%₹4,545.00
Late fee— Nil —
Total ₹59,590.00
256-bit TLS • PCI-DSS Level 1 • 3DS-2.0
Auto-reconciliation Code
Auto-matched in < 30 seconds
PAY-RG204-MAY26-7K3F
Beneficiary Account
Verified by Razorpay & HDFC
Verified
BeneficiaryWareHub Storage Pvt Ltd
A/C Number012345 678 9012
IFSCHDFC0001234
BankHDFC Bank, Mumbai
Need help paying?
Mon–Sat 9 AM – 7 PM
+91 22 6611 2200 billing@warehub.in

Recent Transactions on this account

April 2026 Rent — Settled
Apr 8, 2026 • 11:42 AM • IMPS via HDFC Bank • Ref TXN-23488101
₹48,500.00
Settled in 12s
March 2026 Rent — Settled
Mar 10, 2026 • 4:18 PM • NEFT via ICICI Bank • Ref TXN-23311880
₹48,500.00
Settled in 1h 42m
February 2026 Rent — Settled
Feb 11, 2026 • 10:30 AM • Manual upload (Cheque #044812) • Ref MNL-1129
₹48,500.00
Cleared in 2 days
Recommended

Set up Auto-Debit (e-NACH)

Never miss a due date. RBI-mandated e-NACH lets us auto-debit your registered bank account on the 12th of every month — fully revocable, capped at ₹1L per cycle.

  • Zero late fees, ever
  • Cancel anytime in 1 tap
  • SMS confirmation before each debit
Your money is safe. Settlements held in escrow until reconciled. All disputes resolved within 7 working days under RBI guidelines.
RBI PA-PG PCI-DSS L1 ISO 27001 SOC 2 Type II GST Compliant
↓ Post-payment confirmation screen (preview)

Payment Successful

₹59,590 received from TMT Steels Pvt Ltd against May 2026 rent. Your tax invoice and receipt are ready.

Receipt sent to Madhubala@tmtsteels.in • SMS to +91 98200 11223
Amount Paid
₹59,590.00
Method
UPI · GPay
warehub.rg204@hdfcbank
Transaction ID
PAY-RG204-MAY26-7K3F
UTR 412884712913
Next Due
June 12, 2026
34 days away

Tenant Portal

Lease Agreement

Agreement #
LSE-RG204-2025
Active
Start Date
Nov 12, 2025
End Date
Nov 12, 2026
Tenure
12 months
Lease timeline
187 days remaining
Nov 2025•••Today••Nov 2026

Document Library

Master Lease Agreement v1.0 (Signed).pdf
Uploaded Nov 12, 2025 • 2.4 MB
Amendment v1.2 — Late Fee Policy.pdf
Uploaded Mar 22, 2026 • 480 KB
KYC — PAN & GST Certificate.pdf
Uploaded Nov 10, 2025 • 1.1 MB

Renewal alerts

30-day notice — Oct 13, 2026
15-day notice — Oct 28, 2026
7-day final reminder — Nov 5, 2026

You'll receive Email + SMS alerts and a banner notification on your dashboard ahead of expiry. We never let leases lapse without warning.

Renew early & save 5%

Lock in current rates by renewing before Aug 12, 2026.

Tenant Portal

Support Tickets

#TKT-1042 In Progress
Roller-door makes loud noise when closing
Maintenance • Apr 6, 2026
#TKT-0998 Closed
Invoice mismatch in March bill
Billing • Mar 14, 2026
#TKT-0921 Closed
Need extra access card for night-shift staff
Access • Feb 21, 2026
#TKT-0894 Closed
Light fixture flickering in unit
Maintenance • Jan 9, 2026
#TKT-1042 In Progress Maintenance High Priority

Roller-door makes loud noise when closing

Created Apr 6, 2026 • Assigned to Sahil Nair (L2 Support)
Open
Apr 6
In Progress
Apr 7
Resolved
—
Closed
—
RG
You• Apr 6, 10:42 AM

The roller-door at unit B-204 is making a very loud grinding noise every time we close it. Started yesterday evening. We can still operate it but worried about safety.

door-photo.jpg noise-clip.mp3
SN
Sahil Nair• Apr 6, 11:15 AM

Hi Madhubala, thanks for the photo and audio — it sounds like a worn roller bearing. I've raised it with our facility team. A technician will visit your unit on Apr 7 between 11 AM – 1 PM. Please confirm.

RG
You• Apr 6, 11:32 AM

Confirmed. We will keep the unit accessible at that time.

SN
Sahil Nair• Apr 7, 1:48 PM

Visit complete. Bearing replaced and lubed. Please test today and confirm. Closing the ticket post your confirmation.

Tenant Portal

My Profile

RG

TMT Steels Pvt Ltd

Steel Manufacturer
KYC Verified
Madhubala@tmtsteels.in
+91 98200 11223
Mumbai, Maharashtra
GSTIN: 27AAACR1234R1ZV

Account Details

Security

Two-factor Authentication
OTP via SMS + Email
Enabled
Password
Last changed 23 days ago

Admin Console

Operations Dashboard

Monday, 18 May 2026 • All warehouses across 3 sites

Total Units
142
87% occupancy
Occupied
124
18 vacant • 0 maintenance
May Revenue
₹68.4L
₹56.2L collected • 82%
Overdue
11
₹7.8L pending dues
Active Tickets
14
3 SLA at-risk

Revenue collection trend

Last 12 months — collected vs pending

Occupancy

Across 3 sites

87%
Site A
92%
Site B
78%
Site C

Overdue Tenants

SE
Shree Enterprises
62 days overdue • ₹1,84,000
PT
Patel Traders
28 days overdue • ₹62,000
VK
Verma Kirana Ltd
12 days overdue • ₹38,500

Leases Expiring

MJ
Mehta Jewels
Expires in 7 days • A-101
SS
Shubh Spices
Expires in 14 days • C-303
RG
TMT Steels
Expires in 187 days • B-204

Recent Activity

₹
Payment received — ₹48,500
TMT Steels • 8 min ago
T
New ticket — Door alarm faulty
Mehta Jewels • 31 min ago
L
Lease renewal request
Shubh Spices • 2 hr ago
!
SLA breach alert
TKT-1019 unresolved 49h • 4 hr ago

Admin Console

Warehouse Inventory

Manage units, occupancy and assignments across sites.

Site B — Bhiwandi (Block B, Floor 2)

Click any unit to view tenant & lease

Occupied Vacant Maintenance Booked (Awaiting)
B-201
B-202
B-203
B-204
B-205
B-206
B-207
B-208
B-209
B-210
B-211
B-212
B-213
B-214
B-215
B-216
B-217
B-218
B-219
B-220
B-221
B-222
B-223
B-224

All Units (142)

Unit Site / Block Size Tenant Lease End Rent Status Actions
B-204Bhiwandi / Block B / Fl-22,400 sq.ft
RG
TMT Steels
Nov 12, 2026₹48,500Occupied
B-203Bhiwandi / Block B / Fl-22,400 sq.ft——₹48,500Vacant
B-206Bhiwandi / Block B / Fl-23,200 sq.ft——₹62,000Maintenance
B-210Bhiwandi / Block B / Fl-21,800 sq.ft
MJ
Mehta Jewels
May 16, 2026 7d₹38,500Booked
A-101Andheri / Block A / Fl-15,000 sq.ft
SE
Shree Enterprises
Aug 30, 2026₹92,000Overdue
Showing 1–5 of 142

Admin Console

Tenants

Total Tenants
124
+4 this month
On-time payers
109
88% reliability
Outstanding dues
11
₹7.8L total
Avg. tenure
2.4 yrs
Across all tenants
Tenant Unit / Site Lease Period Rent Reliability Status Action
RG
TMT Steels Pvt Ltd
Madhubala@tmtsteels.in
B-204
Bhiwandi
Nov '25 – Nov '26
12 months
 ₹48,500
96%
 Active
SE
Shree Enterprises
accounts@shree-ent.in
A-101
Andheri
Aug '24 – Aug '26
24 months
 ₹92,000
42%
 Overdue 62d
MJ
Mehta Jewels & Co
finance@mehtajewels.com
B-210
Bhiwandi
May '25 – May '26
7 days left
 ₹38,500
88%
 Renewing
SS
Shubh Spices Pvt Ltd
shubh.ops@spices.co
C-303
Andheri
May '23 – May '26
14 days left
 ₹76,000
100%
 Active

Admin Console

Rent & Payment Management

Outstanding Dues — Aging Analysis

Current ₹56.2L 30-60d ₹4.4L 60-90d ₹2.6L 90+d ₹0.8L
Current
₹56.2L
113 tenants • 91% of total
30 – 60 days
₹4.4L
7 tenants • Reminder sent
60 – 90 days
₹2.6L
3 tenants • Late fee applied
90+ days
₹0.8L
1 tenant • Legal review

May 2026 Collection Sheet

Tenant Unit Rent Late Fee Total Due Due Date Status Action
TMT SteelsB-204₹48,500—₹48,500May 12Pending
Shree EnterprisesA-101₹92,000+₹3,680₹95,680Mar 12 62dOverdue
Mehta JewelsB-210₹38,500—₹0May 5Paid
Patel TradersC-118₹62,000+₹1,240₹63,240Apr 11 28dOverdue
Shubh SpicesC-303₹76,000—₹0May 3Paid

Admin Console

Lease Management

Renewal Pipeline — Next 90 days

Next 7 days
2
Mehta Jewels, Saraf Foods
8 – 15 days
3
Including Shubh Spices
16 – 30 days
4
In renewal discussion
31 – 90 days
12
₹54.2L renewal value

Active Leases (124)

Lease # Tenant Unit Period Progress Alerts Action
LSE-MJ210 Mehta Jewels B-210 May '25 – May '26
7 days remaining		 Critical
LSE-SS303 Shubh Spices C-303 May '23 – May '26
14 days remaining		 15-day notice
LSE-RG204 TMT Steels B-204 Nov '25 – Nov '26
187 days remaining		 Healthy
LSE-SE101 Shree Enterprises A-101 Aug '24 – Aug '26
113 days remaining		 Payment Risk

Admin Console

Ticket Monitoring

Open
8
Across 4 categories
In Progress
6
3 SLA at-risk
Avg. Resolution
19h 42m
SLA: 48h ✓
CSAT
4.6 / 5
+0.2 vs last month

By Category

SLA Status

Within SLA11
At-risk (under 6h)3
Breached0
3 tickets need attention within 6 hours. Consider escalating #TKT-1019, #TKT-1023, #TKT-1031.

Top Performers

SN
Sahil Nair
L2 Support
42
resolved
PD
Priya Desai
L1 Support
38
resolved
RK
Ramesh Kumar
L1 Support
31
resolved

All Tickets

Ticket Tenant Subject Category Priority Assignee SLA Timer Status
#TKT-1042TMT SteelsRoller-door makes loud noiseMaintenanceHigh
SN
Sahil N.
28h leftIn Progress
#TKT-1040Mehta JewelsDoor alarm faultyAccess IssueHigh
PD
Priya D.
42h leftOpen
#TKT-1031Patel TradersNeed duplicate March invoiceBillingMedium
RK
Ramesh K.
5h leftIn Progress
#TKT-1019Shubh SpicesLoading dock light not workingMaintenanceHighUnassigned2h leftOpen

Admin Console

Reports & Analytics

Revenue Report — Quarterly

Occupancy Trend (12-month)

Total Revenue YTD
₹6.42 Cr
+14.3% YoY
Collection Efficiency
94.2%
Industry avg: 86%
Avg. Tenant LTV
₹14.7L
2.4 yr avg tenure

Available Reports

Monthly Revenue
Income vs collected, by site
Occupancy Report
Filled vs empty over time
Tenant Outstanding
Aging by tenant
Ticket Performance
Volume, time, satisfaction
Renewal Forecast
Upcoming renewals & risk
Annual Performance
All KPIs YoY

Admin Console

System Configuration

Staff & Permissions

Manage support agents and roles

Anita KapoorOwner
Sahil NairL2 Support
Priya DesaiL1 Support
Ramesh KumarL1 Support

Rent Cycle Rules

Due dates, late fees & invoicing

Default due date12th of every month
Late fee2% / month after 7d
Invoice generation1st of every month
Reminder cadence5d, 1d, 3d after

Notification Templates

SMS / Email content & sender IDs

Rent due reminderActive
Payment receiptActive
Lease expiry alertActive
Ticket updateActive

Ticket Categories & SLA

Define support categories and response SLAs

MaintenanceSLA 24h
BillingSLA 12h
Access IssueSLA 4h
General InquirySLA 48h

Security & Audit

Authentication, session, audit logs

Two-factor for staffRequired
Session timeout30 min
Password policyStrong
Audit retention365 days

Integrations

Payment gateway, SMS, email & accounting

RazorpayConnected
MSG91 (SMS)Connected
SendGrid (Email)Connected
Tally (Accounting)Setup

Support Desk

My Ticket Queue

Assigned to me
8
2 high priority
Unassigned Queue
3
Awaiting pickup
Resolved today
5
+1 from yesterday
My CSAT
4.7 / 5
Top performer
#TKT-1042High
Roller-door makes loud noise
TMT Steels • B-204 • 28h left in SLA
#TKT-1037Medium
Water seepage on side wall
Verma Kirana • C-118 • 22h left
#TKT-1029Medium
Need 2 extra access cards
Shubh Spices • C-303 • 9h left
#TKT-1018Low
Update GST number on invoice
Mehta Jewels • B-210 • 32h left
#TKT-1042 In Progress High Priority Maintenance

Roller-door makes loud noise

TMT Steels Pvt Ltd • Unit B-204 • SLA: 48h • 28h remaining
Tenant
TMT Steels
Tenure 2.6 yrs
Unit
B-204 • 2,400 sq.ft
Climate-controlled
Payments
All paid (96% on-time)
Reliable tenant
RG
TMT Steels • Apr 6, 10:42 AM

Roller-door at unit B-204 making loud grinding noise. Started yesterday evening...

SN
You • Apr 6, 11:15 AM

Hi Madhubala, sounds like a worn roller bearing. Technician scheduled Apr 7, 11AM-1PM.

📌
Internal note • You • Apr 6, 11:20 AM

Heads up — this tenant has high-value cargo. Schedule visit during business hours only.

Support Desk • Read-only

Customer Records

Reference tenant info, payments and lease details. Editing is disabled.

RG
TMT Steels Pvt Ltd
Tenure 2.6 yrs • B-204
EmailMadhubala@tmtsteels.in
Mobile+91 98200 11223
GST27AAACR1234R1ZV
KYCVerified
Reliability96%
Read-only access. To modify rent or lease details, escalate to Admin.
MonthPaid OnAmountMethodStatus
Apr 2026Apr 8, 2026₹48,500IMPSPaid
Mar 2026Mar 10, 2026₹48,500NEFTPaid
Feb 2026Feb 11, 2026₹48,500ManualPaid
Jan 2026Jan 9, 2026₹48,500RTGSPaid
WareHub · v2.6  ·  18 May 2026  ·  YRS Infotech